The Nanny Company Fee & Policy Schedule Updated: February 2024 SERVICES The Company shall provide the
following services in accordance with the terms and conditions of this Agreement: Upon request of services
via the online dashboard, Company will provide the Client with a suitable and available Nanny, in which we
have personally interviewed, consulted their references, ensure they hold clear Criminal, Child Abuse
Records, provided a Driver’s Abstract and have their current CPR & First Aid Training. The Client
understands these services are booked on an on-call, per availability basis and may not be provided the
same Nanny for every shift. CASUAL SERVICES Babysitting: Any booking requests for evenings after 4pm.
Nanny on Call: Any daytime bookings, weekends included or that require transportation. The Client will be
prompted to choose either a Membership or Non-Member Option upon application for all casual service
bookings, including Babysitting and Nanny on Call. Membership $50 monthly subscription which will allow
the Client to make unlimited monthly bookings. Subscriptions are non-refundable but able to be cancelled
via your dashboard at any time. Membership Benefits: Priority Bookings Discounted Hourly rates. Best
attempt at a more consistent Nanny Membership Rates: Nanny on Call: $31.00/hour Babysitting: $28.00/hour
Non-Member Pricing: $10.00 per booking Nanny on Call: $33.00/hour Babysitting: $29.00/hour Once a Nanny
has been confirmed, this shift is now listed as “assigned” and the Client will receive the Nannies profile
and a confirmation email. Should the Client need to cancel the shift at this time, the cancellation fees
below will be applied. The shift times that are confirmed and assigned will be the guaranteed hours the
Client has agreed to pay for. CONSISTENCY OF NANNY Our Casual Service is based on availability and the
same Nanny is not guaranteed for each booking. Members will have priority of consistency; however it is
not guaranteed. PART-TIME SERVICE Clients that apply for our Part-time Service must be able to provide a
minimum of 16 hours per week and commit to a minimum of 6 months. There will be a non-refundable $500
application fee and a non-refundable $250 fee for 1 profile or $500 fee for up to 3 profiles. Full payment
must be made prior to search beginning. Hourly rates begin at $28.00/hour and increase based on the
Nannies experience, education, and Client expectations. The Client will pay the hourly rates set forth
above for a Part-time nanny. FULL-TIME SERVICE Clients that apply for our Full-time Service must be able
to provide a minimum of 35 hours per week and commit to a minimum of 6 months. There will be a
non-refundable $500 application fee and a non-refundable $250 fee for 1 profile or $500 fee for up to 3
profiles. Full payment must be made prior to search beginning. Hourly rates begin at $28.00/hour and
increase based on the Nannies experience, education, and Client expectations. The Client will pay the
hourly rates set forth above for a full-time nanny. SHORT TERM SERVICE Clients that apply for our
Short-term must be able to provide a minimum of 16 hours per week and commit to a minimum of 1 month to a
maximum of 6 months. There will be a non-refundable $500 application fee. No profiles choices will be
given due to the quick turn around and TNC will provide the best fit. Full payment must be made prior to
search beginning. Hourly rates begin at $28.00/hour and increase based on the Nannies experience,
education, and Client expectations. The Client will pay the hourly rates set forth above for a short-term
nanny. ADDITIONAL CHILDREN. There shall be an additional $2.00 per hour charge for families with 4-5
children. For families with 6 or more childcare two Nannies will be required. BOOKING MINIMUMS. We require
a minimum of a 3-hour paid time for all shifts. BOOKING FEES & SUBSCRIPTIONS. Booking fees & subscriptions
are non-refundable. BLACK-OUT DATES. Service is not guaranteed on New Year’s Day, Easter, Canada Day,
Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, or the evenings of Valentine’s Day and New
Year’s Eve. All requests for these dates will be handled on a first-come, first-served basis with holiday
rates. The hourly rate for Nanny on Call shall be $46.50/hour (members) and $49.50/hour (non-member). The
hourly rate for Babysitting shall be $42.00/hour (members) and $43.50/hour (non-member) of childcare
services. LAST-MINUTE CARE. If the Client needs childcare services with less than twenty-four (24) hours’
notice, the Client will pay an additional last-minute fee of $20.00. SICK CARE. If a client’s child should
fall ill twenty-four (24) hours before care is to be rendered by a Nanny, TNC must be contacted, and the
shift must be cancelled. TNC defines a sick child someone with symptoms of a fever of over 101 degrees,
vomiting, diarrhea, pink eye, lice or any other extreme symptoms. If a child is exhibiting less severe
symptoms such as a cold, runny nose, cough, etc. TNC must still be contact. The individual Nanny will then
be able to decide if they are comfortable providing care in the environment. Should the Nanny not be
comfortable, the shift will be cancelled, and no replacements will be sent. TRANSPORTATION. Upon request
and approval from TNC, along with a signed Transportation Consent form, our Nannies may be able transport
Clients’ children. If the Nanny uses their car to transport, the Nanny can be reimbursed for all
kilometers driven at the current CRA Mileage reimbursement rate. The Client is required to provide the
Nanny with proper booster seats, car seats, etc. Transportation will not be provided to children of
unregistered clients. MULTIPLE FAMILIES. If the Client and one or more other registered families utilize a
Nanny at the same time on a non-Black-Out Date, there shall be a charge of an additional $2.00/child for
the total number of children up to a maximum of 4 children. On a Black-Out Date, if the Client and one or
more other registered families utilize a Nanny at the same time, there shall be a charge of $3.50/child
for the total number of children up to a maximum of 4 children. OVERNIGHT CARE. Overnight care is paid per
hour, according to the type of service requested. Overtime fees will apply. PAYMENT. Clients will be
billed bi-weekly for services rendered and monthly for all subscriptions. Primary method of payment will
be through e-transfer; however, credit card processing is available upon request with an added 3%
processing fee. The Client shall keep a credit card number on file with TNC through Stripe and agrees that
TNC can charge the credit card, with appropriate fees for any overdue invoices. LATE FEE. Clients are
required to keep TNC informed of any account changes to their credit card or bank account information.
Updates/ Payments that are not given to TNC within 7 days of invoice dates are subject to a $25.00 Late
Fee. OVERTIME PAY. According to Manitoba Labor Standards, overtime is considered working more than 8 hours
a day and 40 hours a week. Should a Nanny be considered in overtime, the Client will be charged an
overtime rate of 1.5 times the regular rate. Please note that our casual Nannies can work with multiple
Clients per week, therefore if the bookings go past the scheduled time, overtime may be charged without
notice. REPLACEMENT POLICY If a Nanny has been scheduled with your family and can no longer fulfill the
requirements of the position, The Nanny Company will make every effort to replace this candidate to the
best of their ability, however a replacement sitter is not guaranteed. REVISION OF FEES AND POLICIES
HEREUNDER TNC may revise this Fee and Policy Schedule from time to time without notice to the Client and
the updated policy will be referred to. CONFIDENTIALITY The Client is under no circumstances allowed to
disclose any of the Nanny profiles. The Client may only contact the assigned Nanny while on shift and not
outside of those hours. Any further contact needs to come through the Company. NON-CONTRACT The Client
hereby covenants and agrees that the Client will not, without the prior written consent of the Company,
for the period of three (3) years following the termination of this Agreement for whatever reason,
directly or indirectly, enter into any agreement to purchase and/or otherwise obtain services from the
Employee, whether on the Employee’s own behalf or on behalf of any other person and/or entity, or any
other employee of the Company, with respect to services of any nature or kind which are the same or
similar as the Services or any part thereof. LIMITATION OF LIABILITY It is understood and agreed that the
Company will have no liability to the Client or any other party for any loss or damage (whether direct,
indirect, or consequential) which may arise from the provision of the Services. The Client hereby
releases, on his/her own behalf and on behalf of the Child/ren, the Company of and from any and all claims
which may now exist or may hereafter arise from or by reason of any injury, death, sickness or loss
whatsoever suffered by the Child/ren at any time while the Child/ren is under the care of the Employee
and/or the Company and agree not to make any claim or take any proceedings against any other person or
entity who might claim contribution, indemnity or other relief from the Company. ELECTRONIC SIGNATURES
Each party agrees that this Agreement and any other documents to be delivered in connection herewith may
be electronically signed, and that any electronic signatures or mark of acceptance appearing on this
Agreement, or such other documents are the same as handwritten signatures for the purposes of validity,
enforceability, and admissibility.